Privacy Policy

1. Introduction

DevShield Tech ("we," "our," or "us") operates the CleanSlate remote factory reset service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

When you use CleanSlate, we may collect the following information:

• Account Information: User ID and Reset Code generated during registration
• License Information: Subscription code for service access
• Contact Information: Email address (if provided for support)
• Device Information: Basic device details required for the reset service

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service:

• Usage Data: Information about how you interact with the Service
• Technical Data: IP address, browser type, operating system, and device information
• Log Data: Service access times, pages viewed, and system activity

2.3 What We Don't Collect

Importantly, CleanSlate does NOT collect:

• Your personal files, photos, or documents
• Your contact lists or messages
• Your browsing history or app usage data
• Your location data (unless explicitly provided)
• Any sensitive personal information beyond what's necessary for the Service

3. How We Use Your Information

We use the collected information for the following purposes:

1. To Provide and Maintain the Service: Enable remote factory reset functionality
2. To Authenticate Users: Verify User ID and Reset Code for security purposes
3. To Improve Our Service: Analyze usage patterns to enhance functionality
4. To Ensure Security: Protect against unauthorized access and abuse
5. To Communicate with You: Respond to inquiries and provide support
6. To Comply with Legal Obligations: Meet regulatory requirements

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data transmissions are encrypted using industry-standard protocols
• Access Controls: Strict access controls limit who can view your information
• Regular Security Audits: We regularly review and update our security practices
• Data Minimization: We collect only the minimum information necessary

5. Data Retention

We retain your information only for as long as necessary:

• Active Accounts: Data is retained while your account is active
• After Account Deletion: Data is anonymized or deleted within 30 days
• Legal Requirements: We may retain data longer if required by law
• Analytics Data: Aggregated, anonymized data may be kept indefinitely

6. Third-Party Services

We may use third-party services for specific functions:

• Payment Processing: Lemon Squeezy for subscription purchases
• Analytics: Anonymous usage statistics to improve our Service
• Hosting Services: Secure cloud infrastructure providers

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy complies with relevant data protection regulations including GDPR, CCPA, and other applicable privacy laws.